If you are unable to download your file(s) please make of the following
- Make sure you placed your order from our website https://www.handmadebytoya.com a ‘Digital File’ and not a transfer file.
- Make sure you ordered a ‘Digital File‘ and not an ‘Transfer Sheet‘
- Make sure you are logged into the handmadebytoya website before going to the download section. You must be logged in to download your files