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Handmade By Toya: Help & Support
Helpful articles & FAQ's.
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Digital Files
7 articles
Missing a free file?
Unable to download your files
What is a SVG, PNG and other files we send?
File looks blank or is it missing a part of the design?
Will my downloads expire?
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Iron-on Transfers
9 articles
Missing product(s) from your package?
Was your packaged returned?
Want to know if we have something in stock?
How many T-shirts could be made with one screen printing transfer?
Transfer out of stock or unavailable?.
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Issue with an Order
6 articles
Missing product(s) from your package?
Missing a free file?
Question about a Sezzle payment?
Unable to download your files
Ordered the wrong file or same file twice
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Pre-Order Information
7 articles
Want to know if we have something in stock?
How many T-shirts could be made with one screen printing transfer?
Transfer out of stock or unavailable?.
What payment methods do you accept?
What is a SVG, PNG and other files we send?
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Shipping & Payments
5 articles
Was your packaged returned?
Shipper looses your order
Question about a Sezzle payment?
Where is my tracking number?
Was your package from USPS delivered damaged?
Technical Issues
3 articles
Website is slow or unresponsive?
Unable to download your files
Can’t Log into account and need to reset password